Meta's outage fix is 99% complete, what went wrong?
- On December 11, 2024, thousands of users reported issues with Meta's services including Facebook, Instagram, and WhatsApp.
- By 5:30 p.m. EST, outage reports significantly decreased, with Meta claiming they were close to resolving the issues.
- The incident sparked memories of a previous major outage in March, highlighting ongoing challenges within Meta's infrastructure.
On December 11, 2024, Meta's popular apps, including Facebook, Instagram, and WhatsApp, faced widespread issues, prompting a surge of user reports on DownDetector. The outage disrupted services for many users, with Facebook experiencing over 1,200 outages reported just before 5:30 p.m. EST, while Instagram's reports dropped from a peak of over 68,000 to around 1,900. As users attempted to access the platforms, some encountered error messages indicating that Meta was working to resolve the issues. Meta acknowledged the complications through a post on X, stating that they were '99% of the way there' and conducting last checks to restore full functionality. The situation raised concerns among users, reminiscent of a more extensive global outage that occurred earlier in March, which affected hundreds of thousands of users.