Divya Dutta criticizes Indigo Airlines for Mumbai flight cancellation

On Thursday, Bollywood actress Divya Dutta expressed her frustration with IndiGo airlines after her flight from Mumbai was cancelled without prior notice. She shared her experience on Instagram, highlighting the lack of communication from the airline and the absence of staff to assist passengers at the airport. Dutta described the situation as a 'horrendous experience,' emphasizing that she was checked in for a flight that had already been cancelled. The chaos at Mumbai airport was exacerbated by heavy rains that had caused numerous flight cancellations and delays, affecting many travelers. Dutta's complaints resonated with other passengers who faced similar issues, prompting calls for her to escalate the matter to the authorities on social media. The incident not only disrupted her travel plans but also impacted her work commitments, leaving her upset and dissatisfied with the airline's handling of the situation. This incident sheds light on the broader challenges faced by airlines and passengers during adverse weather conditions, highlighting the need for better communication and support for travelers during such crises.