People were billed hundreds by insurance for "$0 cost" COVID tests

New York City company promoted "$0 COVID tests, then got over 100 complaints. Insurance said people may owe hundreds after they were told they may owe them hundreds. People ordered $0 tests, but insurance company says they owe hundreds. Company says it's a mistake, but it's not a mistake.

New York City company promoted "$0 COVID tests, then got over 100 complaints. People were billed hundreds by their insurance providers. People ordered $0 tests, but were billed by insurance providers for hundreds of dollars. Company says it's a mistake, but it's not a mistake.

People charged hundreds for "$0 cost" COVID tests. New York City company promoted $0 cost tests, then got over 100 complaints. People billed by their insurance providers after people were billed by insurance providers. CBS New York investigates the controversy. Watch the full interview with Tim McNicholas here.