May 1, 2024, 12:00 AM
Apr 29, 2024, 7:36 PM
Southwest Airlines introduces compensation program for delayed flights following 2022 incident
- Southwest Airlines launches a delay compensation program after a $140 million settlement over a 2022 meltdown.
- The program offers $90 million in travel vouchers to passengers experiencing significant delays.
- The airline has quietly started the program, receiving feedback from thousands of customers.
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