Ex-Post Office CEO Paula Vennells emotional on final day of Horizon probe

Paula Vennells, the former boss of the Post Office, cried when told she "failed" as chief executive. She apologized to victims and was questioned about her response to a subpostmaster's death. She admitted not reviewing cases involving Horizon software properly. She insisted she loved the company and did her best during the scandal. She faced tough questioning at the Horizon inquiry. Paula Vennells was accused of not prioritizing the Post Office's wellbeing over subpostmasters. She insisted she worked hard but lacked the right information. She was challenged for not questioning the safety of Post Office convictions. She mentioned trusting certain individuals for IT information, which she now sees as a mistake due to lack of oversight. Paula Vennells couldn't recall if she questioned why she wasn't informed earlier about Horizon bugs. She expressed her desire to handle issues properly. She faced emotional moments during the inquiry. She emphasized the importance of understanding the approach to group litigation. She acknowledged trusting individuals who let her down.