Jun 5, 2024, 9:54 PM
Jun 5, 2024, 12:00 AM

Retail Workers at TJ Maxx and Marshalls Equipped with Police-Like Body Cameras to Prevent Theft

Highlights
  • Hourly retail security workers at TJ Maxx and Marshalls are now using police-like body cameras to address theft issues.
  • The body cameras are intended to de-escalate incidents and deter crime in the stores.
  • Retailers are considering expanding the use of body cams to enhance security measures.
Story

TJX Companies, the parent company of stores like TJ Maxx, Marshalls, and HomeGoods, is giving employees body cameras to prevent theft. The company started using body cameras in some U.S. stores to make situations calmer, stop crime, and show that they take store safety seriously. The cameras are worn by loss prevention associates who are trained to use them properly. The footage is only shared with law enforcement when requested or with a subpoena. The company's finance chief, John Klinger, explained that the cameras help prevent theft by making people less likely to do something wrong when they know they are being recorded. The company is focused on reducing "shrink," which means lost or stolen items in stores. In 2022, the National Retail Federation reported $112.1 billion in losses due to shrinkage. TJX expects shrink to stay the same this year but is working hard to protect goods while keeping stores safe for customers. Other retailers, like Dollar General, are also taking steps to prevent theft. TJX is not the only one using cameras to deter crime. The company has converted 3,000 stores away from self-checkout to improve security. Retailers are facing challenges with theft, with over $112 billion in losses in 2022. Retail workers at TJ Maxx are now wearing body cameras to prevent theft and ensure safety. The cameras are meant to make people think twice before stealing. However, some experts say that cameras may not stop theft completely. Retail workers are trained to use the cameras effectively and are focused on maintaining a safe store environment. Despite claims from companies like TJX and Axon, some experts believe that body cameras may not deter shoplifters who are aware of surveillance in stores. While cameras can help identify thieves, employees wearing them may be at risk if they need to approach a suspect. Retail workers' union advocates for more safety measures beyond just using cameras.

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