Wizz Air ranked as the UK's worst airline for flight delays

Emerald Airlines had the best performance last year with an average delay of 13 minutes and six seconds, while Wizz Air was ranked the worst despite a surge in fares. Turkish Airlines had the second worst punctuality. Passenger numbers for Emerald Airlines reached a record high despite its poor punctuality. Airlines need to improve their services and invest in customer service teams. Delays were often caused by factors outside of airlines' control, such as air traffic control disruptions. Wizz Air and Turkish Airlines faced criticism for unreliable services despite their efforts to improve. Airlines must prioritize helping customers reach their destinations on time.