Jul 9, 2024, 8:10 PM
Jul 9, 2024, 12:00 AM

FTC bans NGL messaging app for users under 18

Highlights
  • The Federal Trade Commission banned the NGL messaging app for users under the age of 18.
  • The ban aims to settle a lawsuit claiming the app was unfairly marketed to consumers.
  • The company and its founders were fined $5 million as part of the settlement.
Story

The Federal Trade Commission (FTC) has taken a significant step by imposing a $5 million fine on NGL Labs, the company behind the anonymous messaging app NGL, and its founders. This settlement, which also includes banning the app from hosting minors, is a response to allegations of unfair marketing practices targeting children and teens, as well as misleading users into purchasing premium accounts. The FTC's move marks the first time an app has been banned from serving users under 18, signaling a commitment to safeguarding children's online experiences. NGL, launched in 2021, allowed users to receive anonymous messages but allegedly engaged in deceptive practices by pushing the service on kids and making false claims about its AI content moderation program. The company reportedly sent fake messages to entice users into paying for subscriptions, violating the Children's Online Privacy Protection Act Rule (COPPA). NGL co-founder Joao Figueiredo expressed a willingness to improve the app following the settlement, emphasizing the importance of user safety and compliance with regulations. The lawsuit filed by the FTC and the Los Angeles District Attorney's Office highlights the growing concerns around the exploitation of children's data and the need for stronger privacy protections. With the ban on NGL serving minors setting a precedent, the FTC aims to establish regulations that prioritize children's safety in the digital landscape. FTC Chair Lina Khan's focus on regulating AI technologies and preventing the mass exploitation of users underscores the commission's commitment to holding companies accountable for their practices. As social media platforms continue to attract young users, the impact of online interactions on mental health and well-being remains a pressing issue. The FTC's actions against NGL reflect a broader effort to address deceptive practices and protect vulnerable populations, sending a clear message that companies must prioritize children's safety over profit. With ongoing legal battles and regulatory challenges in the tech industry, the FTC's stance on safeguarding children's online experiences sets a crucial precedent for future regulations and enforcement efforts.

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