Jul 11, 2024, 12:08 PM
Jul 11, 2024, 12:00 AM

Visa and Mastercard users experience payment issues in the UK

Highlights
  • Visa and Mastercard users in the UK faced payment problems at shops.
  • Mastercard acknowledged transaction issues while Visa was investigating reports.
  • Card payments were declined nationwide, impacting supermarkets and retailers.
Story

Breaking News: Card Payment Systems Crash at Major UK Retailers and Petrol Stations Card payment systems at major high street shops like Asda, Sainsbury's, and petrol stations across the UK experienced a widespread crash this morning. The issue was attributed to a problem with a third-party payment provider, causing inconvenience to customers. Some stores, like Sainsbury's, resorted to requesting cash payments from customers due to the technical glitch. Asda reported temporary issues with Visa but confirmed that their payment systems are now back up and running. Visa and Mastercard users faced difficulties making payments as a technical issue left purchases unable to go through. Both card operators acknowledged the problem and assured customers that they were investigating with their partners to resolve the issue. More than 600 people reported issues with Visa, while over 100 encountered problems with Mastercard payments. Despite the challenges, both companies stated that their systems were operating normally and that the problems were not related to their networks. The pound has been performing well in the market, while US inflation fell faster than expected last month, potentially leading to a US rate cut. Meanwhile, regulator Ofwat outlined draft proposals for water firms' bill increases and infrastructure investments over the next five years. In other news, miner BHP announced the closure of its Australian nickel business due to a global slump in prices, impacting the electric vehicle industry. Additionally, Sidara proposed a bid for a UK group, emphasizing commitments to improve the country's economic and social infrastructure. As the day progressed, Mastercard confirmed that its network was operating normally, indicating that the earlier payment issues were resolved. Supermarkets like Sainsbury's had to temporarily switch to cash-only transactions while addressing the problem. Visa continued its investigation into the matter, while Mastercard stated that there was no indication that the issues were related to their network. Overall, the technical glitches in card payment systems caused disruptions but were swiftly addressed by the respective companies.

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