12-Year-Old Boy Hospitalised After Pool Contamination

A 12-year-old boy was hospitalized with a severe E. Coli infection following alarming reports from guests at the Julian Club Hotel in Turkey, where a floating fecal matter was allegedly spotted in the pool. The boy's mother, who spent her entire bonus on the TUI package deal, expressed her horror upon arrival, describing the resort as reminiscent of a "hot Pontins." She recounted the distressing experience, stating that both she and her son were in tears after learning about the unsanitary conditions. The family, who traveled from Birmingham Airport, faced a nightmare when the boy fell ill shortly after their arrival. After two nights in a Turkish hospital, the mother sought an earlier flight home, feeling compelled to return to the hotel despite the traumatic experience. She criticized TUI for their inadequate response to her complaints, claiming that staff attempted to dismiss her concerns with a late check-out offer and a £50 reimbursement. The mother highlighted the stark contrast between the hospital's accommodations and the hotel, noting that the hospital room was more comfortable. Communication barriers further complicated their situation, as medical instructions were only available in Turkish. Since returning to the UK, she has lodged an official complaint with TUI, expressing frustration over the lack of follow-up or apology regarding her son's condition. As the family awaits a response from TUI, they are left grappling with the aftermath of their holiday gone wrong, raising concerns about the safety and hygiene standards at the hotel.