Spotify reacts to Apple’s change in iOS volume control

Spotify has raised concerns over a recent change by Apple that affects volume control for users streaming via Spotify Connect on iOS devices. Previously, users could adjust the volume using the physical buttons on their iPhones, but this functionality has been discontinued. As a workaround, Spotify has directed its iOS users to utilize an in-app volume slider starting September 3. This change does not impact users on Android or those using Bluetooth or AirPlay. Spotify argues that Apple's decision may violate the Digital Markets Act (DMA), which mandates interoperability among major tech companies. The specific article in question requires gatekeepers like Apple to allow third-party services access to the same hardware and software features available to their own services. Spotify claims that Apple has not provided similar access to third-party developers, unlike companies such as Google and Samsung. The streaming service has reported that the technology used for volume control was already experiencing issues before its discontinuation, leading to unstable performance and bugs. Spotify has requested that Apple offer a comparable solution for third-party developers, similar to what is available for Apple Music users, but Apple has insisted that integration with its HomePod is necessary for such access. As a result of these developments, Spotify users on iOS will need to adapt to the new volume control method, which the company believes will ultimately provide a more consistent experience despite the initial inconvenience. This situation highlights ongoing tensions between Spotify and Apple regarding access to technology and regulatory compliance.