Jun 27, 2025, 12:00 AM
Jun 24, 2025, 12:00 AM

Microsoft Family Safety blocks Google Chrome for Windows 11 users

Provocative
Highlights
  • Windows 11 users are facing issues with Google Chrome being blocked due to Microsoft Family Safety.
  • The problem appears to have commenced after a Google Chrome update to version 137.0.7151.68/69.
  • Users can disable restrictions via the Microsoft Family Safety app or website to provide access to Chrome.
Story

In recent reports from Windows 11 users in the United States, it has been highlighted that Google Chrome has been routinely blocked by the Microsoft Family Safety settings since the recent update of the browser. This issue is particularly affecting users who have enabled parental controls through Microsoft Family Safety, which is built into the Windows 11 operating system. The feature is designed to create a safe browsing environment for children but has inadvertently led to accessibility issues with third-party browsers like Google Chrome. Since the update to Chrome version 137.0.7151.68/69, users have noticed that the browser crashes and does not reopen when parental controls are active. The Microsoft Edge browser, which is the default browser on Windows 11, has not reported similar problems, suggesting that the blocking issue may be specific to Google's browser and its compatibility with Microsoft's imposed restrictions for child safety. Despite the considerable outcry from users facing these issues, there has been no formal acknowledgment or response from Microsoft regarding the bug, although Google has recognized the problem and provided workarounds. The suggested workaround involves users navigating to the Microsoft Family Safety website or the mobile app to disable the 'Filter inappropriate websites' option under the Edge tab or to unblock Chrome under the Windows tab. Furthermore, Google is encouraging users to update to the latest Chrome version 138.0.7204.49/50 to ensure that security vulnerabilities are patched. Chrome updates typically occur automatically, but users can manually check for updates to ensure their browsers are secure. The uproar over this issue highlights the tension between software developers and usability, particularly in features designed for child protection, which may inadvertently restrict user freedom and accessibility. If an application like Microsoft Family Safety is to work effectively with third-party browsers, it must be explicitly designed to address compatibility issues to avoid scenarios like this. A general sense of frustration is evident among the Windows 11 user community as they navigate these restrictions and seek an effective resolution from Microsoft. The situation has prompted users to weigh the effectiveness of Microsoft Family Safety features against their usability. As a result of the blocking issue, many users are reconsidering their options regarding browser choice and parental control solutions, potentially leading to a shift towards alternatives that afford greater accessibility without compromising on safety. This incident serves as a reminder of the necessity for seamless integrations between third-party applications and operating system features in order to maintain a user-friendly environment for all.

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