Influencer criticizes KOYN restaurant in Mayfair for disabled toilet misuse

Holly April, known as Stoma Babe on social media, criticized KOYN, a Japanese restaurant in Mayfair, after being denied access to the disabled toilet, which was reportedly being used as a storage area. During her visit on a Tuesday, she found the disabled toilet filled with furniture and was told by staff that it was not available for use. This incident was particularly distressing for Holly, as she has faced similar challenges in the past but described this experience as the worst yet. Holly's attempts to advocate for her needs were met with resistance from the restaurant staff, who initially dismissed her request and suggested they could clear the space for her. This lack of accessibility highlights a broader issue faced by many individuals with disabilities, particularly those with hidden disabilities, as they often encounter barriers in public spaces. The influencer took to X (formerly Twitter) to share her experience, sparking a conversation among others who have faced similar challenges in accessing disabled facilities. Many commenters recounted their own negative experiences, emphasizing the need for better awareness and enforcement of accessibility standards in restaurants and public venues. Holly's experience at KOYN has reignited discussions about the importance of proper accommodations for disabled individuals, urging local councils to inspect and enforce regulations regarding the use of disabled toilets. With over 120,000 people in the UK living with a stoma, her advocacy aims to raise awareness and promote inclusivity in public spaces.