NotaryCam appoints Sam McPherson as Head of Customer Success in Houston
- Sam McPherson has been appointed as the new Head of Customer Success at NotaryCam in Houston, Texas.
- He has over a decade of experience in customer success within the B2B SaaS sector, having held key roles at Hire Ground and SharpSpring.
- His leadership is expected to enhance client services and maintain NotaryCam's position as a leader in remote online notarization.
On September 12, 2024, NotaryCam, a company specializing in remote online notarization technology, announced the appointment of Sam McPherson as the Head of Customer Success in Houston, Texas. McPherson brings over ten years of experience in customer success and growth strategies, particularly in the B2B SaaS sector. His previous roles include Director of Growth and Customer Success at Hire Ground and Director of Customer Success at SharpSpring, where he successfully implemented onboarding and engagement programs that improved client satisfaction and retention. In his new role, McPherson will be responsible for overseeing customer relationships and enhancing the client experience, which is crucial for driving retention and advocacy. Brian Webster, President of NotaryCam, expressed confidence in McPherson's ability to scale processes and foster strong customer relationships, which are essential as the company continues to grow and maintain its leadership in the remote online notarization market. McPherson's expertise aligns with NotaryCam's mission to provide secure and convenient eClosing and online notarization solutions. He expressed enthusiasm about joining a company with a stellar reputation in the industry and is committed to helping customers maximize the value of NotaryCam's offerings. This strategic appointment reflects NotaryCam's dedication to delivering best-in-class support and innovation, ensuring that customers receive exceptional service as the company expands its operations in the evolving digital landscape.