Boots recalls Christmas gift set over burn risk
- Boots has detected a potential safety issue with its Radley Cosy Up mug and sock set, specifically concerning the ceramic mug's base.
- The mug can crack while in use, leading to hot contents spilling and potential burns.
- Customers are urged to return the product for a full refund and inform recipients if it was given as a gift.
In the United Kingdom, Boots, a well-known health and beauty retailer, has initiated an urgent recall of a Christmas gift set featuring a ceramic mug and ribbed socks from the Radley brand. This decision is primarily due to a significant safety concern regarding the ceramic mug included in the set. The issue arises from the potential for the mug to crack and separate at its base while in use, which could lead to hot drinks spilling and consequently presents a serious risk of burns to users. The affected product was made in China and was available for purchase in Boots stores from August 30 until December 6, 2024. The recall was prompted by information from the Office for Product Safety and Standards regarding the safety issues associated with the mug. Customers who have purchased this gift set are being advised to stop using the mug immediately, return it to any Boots store for a full refund, and inform any recipients of the gift about the recall. The spokesperson from Boots emphasized the company's commitment to the safety and well-being of customers, reflecting the urgency and seriousness with which they are handling this situation. They also underscored the importance of ensuring that consumers are aware of the potential hazard. It has been confirmed that the specific barcode of the recalled product is 5016155273331, and it is identifiable by the Radley dog logo on the mug's front, which also comes packaged in a distinctive red-and-white-themed gift box. As the safety agency has indicated, the corrective action taken includes a recall of all units that may have been sold up to the stated recall date. This issue highlights the importance of product safety in consumer health, especially during the holiday shopping rush, and poses significant questions regarding manufacturing quality control procedures.