Aug 16, 2024, 11:01 PM
Aug 16, 2024, 11:01 PM

Turkish Airlines Requires Doctor's Note for Autistic Child

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Highlights
  • Turkish Airlines is under scrutiny for requiring a doctor's note for an autistic child.
  • Customers left stranded in the airport face issues with Rentalcars refund policy.
  • Explore Pompeii and Herculaneum for an ancient Roman experience.
Story

A family traveling from Antalya, Turkey to Gatwick faced distress at the Turkish Airlines check-in when staff questioned the sunflower lanyard worn by their autistic daughter. Despite the airline's website stating that no fit-to-fly certificate is required for individuals with autism traveling with a companion, the check-in staff insisted on the documentation. The UK Civil Aviation Authority expressed concern over the airline's discriminatory policy, highlighting the need for better training and adherence to guidelines regarding assistance for passengers with disabilities. Travelers departing the UK will encounter biometric data collection, including facial recognition and fingerprinting, upon arrival in the EU. However, those leaving via the Port of Dover or specific train stations will undergo these checks before passport control in the UK. This raises concerns about the effectiveness and privacy implications of such measures, particularly regarding how biometric data will be managed for future travels. As families plan short European getaways during the holiday season, one reader inquired about visiting Nice for a milestone birthday celebration. While the Hôtel du Couvent offers a luxurious stay in the heart of the old town, concerns about museum and gallery closures during the festive period remain. Travelers are advised to check local schedules to ensure a fulfilling experience. Rentalcars is under scrutiny for its handling of customer refunds after a family experienced a delayed flight and found the car rental desk closed upon arrival. Budget, the rental company, acknowledged staffing issues but suggested the family was late, leading to their reservation being canceled. Customers are encouraged to research third-party booking services to avoid similar frustrations in the future.

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