Southwest Airlines changes cabin preparation altitude to enhance safety
- Southwest Airlines will start ending cabin service earlier by preparing the cabin for landing at an altitude of 18,000 feet.
- This change is intended to reduce the risk of turbulence-related injuries for passengers and crew members.
- The decision reflects a commitment to enhancing safety in response to the significant number of turbulence incidents reported over the years.
In a move aimed at enhancing passenger safety, Southwest Airlines announced that it will alter its cabin service procedures starting December 4, 2024. The decision comes amidst growing concerns over in-flight turbulence, which has resulted in numerous injuries over the years. By changing the altitude at which flight attendants prepare the cabin for landing from 10,000 feet to 18,000 feet, the airline seeks to reduce the risk of injuries related to turbulence as aircraft make their final approach. The National Transportation Safety Board reported that from 2009 to 2018, turbulence accounted for more than a third of all airline incidents in the United States. Such incidents are not only frequent but have also led to serious injuries, though fatalities remain rare. Recent notable cases include a tragic incident in which a 73-year-old man died during severe turbulence on a Singapore Airlines flight over the Indian Ocean. The increased altitude for cabin preparation could potentially mitigate the effects of unexpected turbulence during a flight's descent. Passengers are advised that along with this procedural change, they will be required to complete pre-landing requirements earlier than previously necessary. This includes fastening their seatbelts and returning their seats to an upright position, tasks typically performed at a lower altitude. The airline emphasizes that while turbulence can be unpredictable, this proactive measure is intended to help safeguard the well-being of both passengers and crew members. The changes come as part of broader safety measures within the aviation industry, where updates to procedures are often prompted by collecting data on incidents and their outcomes. Airlines are increasingly aware of the need to prioritize safety to maintain the trust of their customers. By implementing these changes, Southwest Airlines aims not only to comply with safety recommendations but also to enhance overall passenger experience and security in the skies.