Socket Mobile reveals game-changing AI support concierge 'Alfred'
- Socket Mobile launched its fully redesigned website on December 10, 2024.
- "Alfred" provides 24/7 multilingual support for CaptureSDK developers, offering real-time assistance and guidance.
- The developments aim to enhance productivity and provide better resources for the developer community.
On December 10, 2024, in Fremont, California, Socket Mobile, Inc. announced the launch of its redesigned website alongside an innovative AI-driven support tool known as Alfred. This launch represents a significant advancement in their commitment to enhancing productivity and improving user experience for developers using their CaptureSDK. The new website features a modern design with improved navigation and enriched content that allows users easier access to the company’s resources and full range of solutions. It aims to provide an engaging platform for developers to navigate Socket Mobile's offerings with greater ease and efficiency. Alfred, the newly introduced AI-powered developer support concierge, is tailored specifically for CaptureSDK developers. Providing 24/7 multilingual support, Alfred equips developers with real-time guidance and troubleshooting advice, allowing them to solve issues quickly without the need for hiring additional support staff. This seamless integration of AI technology not only enhances the overall support experience for developers but also aligns perfectly with Socket Mobile's vision to foster a global developer community. Alfred's generative AI capability helps to deliver faster resolutions, thereby reducing operational costs for companies utilizing CaptureSDK. The name