Duolingo Employs AI Chatbot Lily to Deliver Earnings Call Summary
- During the third quarter earnings call, Duolingo introduced its AI chatbot, Lily, to summarize results.
- Lily was characterized as looking and sounding like an uninterested teenager, adding a unique flavor to the presentation.
- This integration of AI in investor communication showcases Duolingo's innovative approach to making learning more engaging.
During its third-quarter earnings call on Wednesday, Duolingo showcased its generative AI chatbot, Lily, who temporarily replaced CEO Luis von Ahn to summarize business results in a video. This demonstration aimed to illustrate how the company is leveraging AI to enhance product offerings, including a feature called Video Call with Lily, designed to make language learning more engaging. The chatbot, characterized as having a disinterested demeanor, began her presentation with an unimpressed tone, suggesting a new approach to investor communications. Despite the novelty of using a chatbot in such a formal setting, it raised questions about the effectiveness and appropriateness of AI in serious corporate discussions. Lily’s presence reflects Duolingo's aim of making language learning more interactive and relatable, showing the company's commitment to integrating AI within their framework.