Google ends support for older Nest thermostats, users left in the cold

In April 2025, Google announced that first and second generation Nest Learning Thermostats will no longer receive support effective October 2025. This decision affects users in North America, where these models were prominently utilized. Although the devices will continue to function as basic thermostats, users will lose access to connected features such as remote control through the Google Home app and integration with Google Assistant. Despite earlier commitments to upgrade features, Google is now offering limited compensation to affected users, who may feel abandoned due to the decision. As the only model with European adaptations is being discontinued, users in Europe are left without alternatives from Google. The discontinuation aligns with Google's ongoing strategy of focusing on its newer products while gradually phasing out old models. With the first two generations being released before Google's acquisition of Nest in 2014, these thermostats have had an extensive lifecycle compared to typical consumer electronics. However, the reality of hardware designed to rely on cloud services makes these devices inherently vulnerable to losing support as technology progresses. Users have expressed mixed feelings regarding the decision, highlighting the fleeting nature of digital products. This is particularly concerning for users who invested in Nest technology hoping for longevity, especially in the context of smart home infrastructure purportedly designed to provide seamless integration and long-term support. Analysts suggest that with an evolving tech market, manufacturers may increasingly prioritize current offerings over maintaining older devices. Additionally, in light of past experiences with tech company support policies, many consumers are wary of reliance on devices needing ongoing server connections. Consequently, the situation sheds light on broader issues surrounding consumer electronics and smart home technology. As hardware companies innovate and release new devices frequently, consumers are likely to face similar scenarios where older products become obsolete. In the face of this news, users may begin looking into alternative third-party devices that offer similar functionalities and better longevity without dependence on a company’s ongoing support. While alternatives exist, the future of these older models ultimately raises questions about sustainability and the impact on consumers' investment.