New Jersey woman sues JetBlue over ice cream sandwich injury

In August 2023, a woman traveling from New York's JFK Airport to Paris, France, suffered a serious dental injury after consuming a frozen ice cream sandwich during her JetBlue flight. Identified as Kiara Quinonez, the passenger claims that the ice cream sandwich was served at a dangerously low temperature, which was not appropriately communicated to her by the flight crew. After biting into the sandwich, Quinonez fractured one of her front teeth, leading to immediate medical attention upon arriving in Paris. Her injury required the extraction of the affected tooth, followed by the placement of an implant and additional treatments. Quinonez filed a lawsuit against JetBlue, alleging severe and permanent bodily injuries, pain, suffering, mental anguish, and ongoing medical expenses as a result of her injuries. Represented by attorney Christopher S. Fraser, she demands a jury trial to seek damages for her ordeal. This incident comes in the context of previous legal actions against JetBlue for customer injuries, including a separate lawsuit from Tahjana Lewis, who alleged burns from a hot tea spill during a flight, highlighting potential issues with beverage safety protocols on the airline. The incident underscores the importance of safety in food service during flights and the ongoing responsibility of airlines to inform passengers about the risks associated with airline food items. As the lawsuit proceeds, it will bring further scrutiny to JetBlue’s operational safety and customer service practices, particularly regarding how they handle food and beverage temperature safety on flights.