Evri Announces Recruitment of 9,000 New Employees in the UK

Evri, the UK delivery giant, has announced plans to hire 8,000 additional couriers and approximately 1,000 warehouse and support staff. The recruitment initiative targets key locations including Scotland, Bury St Edmunds, Plymouth, and Gatwick Airport. This move comes on the heels of a £2.7 billion acquisition by private equity firm Apollo Global Management, which outbid competitors such as JD.com and DHL to take over the company from Advent International. The expansion will increase Evri's workforce of self-employed couriers to around 28,000, enabling the company to handle up to four million parcel deliveries daily. This ambitious hiring plan is part of Evri's strategy to enhance its service capabilities and improve operational efficiency in response to growing demand. Despite the positive outlook, Evri has faced criticism in the past. A survey by Citizens Advice in November 2023 ranked Evri and rival Yodel as the worst-performing delivery companies in the UK. Additionally, Labour MP Carolyn Harris has called for a government investigation into the firm due to concerns over customer service and working conditions. In response, Evri has reportedly invested millions to address these issues, claiming that 99% of deliveries are now made on time. Martijn De Lange, Evri's chief executive, expressed confidence in the company's future, stating that new client acquisitions and increased parcel volumes reflect growing customer trust. He emphasized that this recruitment drive is poised to support another record year for the company.