Australia Post in Manly sparks outrage over controversial decision

An Australia Post office in Manly, located on Sydney's Northern Beaches, has transitioned to a cashless operation, sparking significant backlash from the local community. This decision was made following the post office's relocation to a smaller space after flood damage in 2022. The new cashless policy has raised concerns among residents, particularly those who rely on cash transactions, including individuals with disabilities and those who prefer traditional payment methods for services like bill payments. The community's frustration is evident, with many expressing their dissatisfaction on social media. Critics argue that as a government-owned corporation, Australia Post should be obligated to accept cash, especially since there are limited alternatives for essential services provided by physical post offices. Some customers have voiced their concerns about the added costs associated with digital payments, such as fees for purchasing stamps, and the inconvenience of needing to use credit cards for transactions. Australia Post has clarified that the cashless format at the Manly location is an isolated case, stating that it will not extend this policy to other post offices across the country. The organization emphasized that it continuously evaluates customer demand and seeks efficient ways to serve the community. Despite the growing trend towards digital payments, the backlash highlights the importance of maintaining cash transactions for certain demographics. As digital payment methods become increasingly prevalent, the situation at the Manly post office serves as a reminder of the ongoing debate about accessibility and the need for inclusive services that cater to all community members, regardless of their payment preferences.