Dec 13, 2024, 11:24 AM
Dec 12, 2024, 4:23 PM

Stanley recalls 2.6 million mugs after burn injuries raise alarms

Highlights
  • Stanley recalled approximately 2.6 million stainless steel travel mugs in the U.S. due to possible burn hazards.
  • The recall was initiated after reports of lids detaching during use, leading to 38 burn injuries globally.
  • Consumers are advised to stop using the mugs and contact Stanley for free replacement lids.
Story

In the United States, Stanley issued a recall affecting approximately 2.6 million of its stainless steel travel mugs. The recall was triggered due to concerns over lids that could detach during use, potentially resulting in burns. The company reported that exposure to heat and torque may cause the lid threads to shrink, increasing the risk of detachment. Since the recall announcement, there have been 91 reports globally regarding the lids, with 38 burn injuries confirmed, including two in the U.S., and 11 individuals requiring medical attention worldwide. The affected models include both the Switchback and Trigger Action mugs, available in various colors and sizes. These products were sold at various retailers, including Amazon, Walmart, Dick’s Sporting Goods, and Target from June 2016 until the recall announcement in December 2024, with prices ranging from $20 to $50. The mugs are recognized for their double-wall insulation and convenience in hydration, which have contributed to their popularity among consumers. Consumer safety has become a critical focus for the company, and Stanley has encouraged anyone with these products to cease use immediately. To address this situation, the company is providing free replacement lids to those impacted. Additionally, customer service contact options have been made available, ensuring individuals can report issues and obtain new lids. This approach reflects the company's commitment to product safety and consumer wellbeing. The recall has garnered significant media attention, highlighting the safety risks associated with defective consumer products, particularly those that are widely used for hot beverages. It emphasizes the responsibility of manufacturers to ensure their products meet safety regulations and to act swiftly to mitigate dangers when problems arise. Social media has played a vital role in spreading awareness of any safety concerns, prompting discussions about product reliability and company accountability among consumers. The company’s proactive measures in addressing the recall aim to restore trust among its user base while preventing further injuries.

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