united airlines to provide free wi-fi on flights by 2025

United Airlines has announced plans to provide free in-flight Wi-Fi using SpaceX's Starlink service, with testing set to begin in early 2025. This initiative will allow passengers on over 1,000 United planes to connect multiple devices at no cost. The airline's decision comes amid a growing trend among major carriers to enhance passenger experience through complimentary internet services. JetBlue, American Airlines, and Southwest Airlines have also introduced similar offerings in recent years. The implementation of Starlink's technology is contingent upon approval from the Federal Aviation Administration (FAA), which must authorize the equipment before it can be installed on United's aircraft. This partnership reflects United's commitment to improving customer satisfaction, as highlighted by Jojo, the airline's chief customer officer. Despite any concerns regarding Elon Musk's social media presence, United remains focused on the benefits that Starlink can provide. Delta Airlines has already begun testing Starlink on select flights and rolled out free internet service on some planes last year, indicating a competitive landscape among airlines striving to attract customers with enhanced connectivity options. The move to offer free Wi-Fi aligns with the industry's shift towards prioritizing passenger comfort and convenience during travel. As United Airlines prepares for this significant upgrade, it positions itself alongside other major airlines in the race to provide better in-flight services. The anticipated rollout of free Wi-Fi is expected to enhance the overall travel experience, making air travel more appealing to tech-savvy passengers who rely on connectivity while in the air.