Sep 30, 2024, 10:08 AM
Sep 29, 2024, 4:47 PM

Spotify outage frustrates thousands of users worldwide

Highlights
  • Spotify experienced a nearly three-hour outage on Sunday, impacting over 40,000 users.
  • The service disruption began around 9:30 PM ET, with users reporting issues accessing music and podcasts.
  • Despite the outage, Spotify's recent quarterly earnings showed a 14% increase in monthly active users, indicating resilience in user engagement.
Story

On Sunday evening, Spotify experienced a significant outage that lasted nearly three hours, affecting over 40,000 users who reported issues via Downdetector. The disruption began around 9:30 PM ET, leading to widespread frustration among users who were unable to access their music and podcasts. Spotify acknowledged the problem on social media, assuring users that they were investigating the situation. By 11:06 PM ET, the company announced that services were improving, although some users continued to face difficulties. Many reported issues with the app, while others experienced problems with audio streaming and the website. Despite the outage, Spotify's recent quarterly earnings showed a 14% increase in monthly active users, indicating strong growth in the face of technical challenges. The incident highlights the reliance of millions on the platform for entertainment and the potential impact of service disruptions on user experience.

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