Over 300,000 households face heating disruption due to meter switch-off

In the United Kingdom, concerns have been raised regarding the fate of households relying on older Radio Teleswitching System (RTS) electricity meters, as the transition to smart meters accelerates. The current deadline for the discontinuation of RTS meters is set for June 30, because these meters play a crucial role in controlling heating and hot water for many families. According to Energy UK, as of March, an estimated 430,000 households were still using RTS meters, and over 1,000 replacements were occurring daily. However, the urgency of this switch has raised alarms, with experts suggesting it may be extremely challenging but not impossible to replace the remaining meters by the deadline. Simon Francis, a representative from the End Fuel Poverty Coalition, indicated that more than 300,000 homes could potentially be left without functional heating or hot water systems after the cutoff date. These homes primarily utilize RTS meters on an Economy 7 tariff system, which allows for cheaper energy at different times of the day. Many residents, like Diane Gray, have expressed frustration and confusion over the situation, as some find themselves unable to transition to smart meters due to compatibility issues with existing heating setups. Ofgem, the energy regulator, has urged customers unsure of their meter type to contact their suppliers. As part of the ongoing efforts, energy companies are targeting a managed and careful phase-down of the RTS system while prioritizing the needs of vulnerable customers. The goal is to ensure a smooth transition and prevent households from being left with heating systems that cannot function post-switch-off.