May 30, 2025, 2:43 PM
May 29, 2025, 2:48 PM

Game cancels Nintendo Switch 2 pre-orders sparking outrage

Highlights
  • Game has cancelled some pre-orders of the highly anticipated Nintendo Switch 2.
  • Customers expressed outrage on social media over the cancellations.
  • The company is attempting to reinstate affected pre-orders but has not disclosed the reasons for the cancellations.
Story

In the UK, Game, a prominent high street retailer, has faced backlash from customers after cancelling several pre-orders for the highly anticipated Nintendo Switch 2, which is set to be released on June 5, 2025. Many gamers had been looking forward to this console's launch for years, making the abrupt cancellation particularly disappointing for those affected by the cancellations. Customers expressed outrage on social media, with some describing the situation as 'outrageous,' highlighting their frustration after such a long wait and the excitement surrounding the release. The announcement about the cancellation came shortly before the planned launch date, causing further distress among those who had eagerly anticipated the new hardware. Game has responded by acknowledging the disappointment and apologizing, stating that they are working diligently to reinstate as many affected pre-orders as possible. However, Game has not provided any explanation as to why the cancellations occurred, leaving customers in the dark and increasing their frustration. Despite the controversy surrounding the pre-orders, interest in the Nintendo Switch 2 remains high, with most retailers already reporting that they are unable to accept new pre-orders due to the overwhelming demand. As the launch date approaches, fans are encouraged to seek out other retailers for last-minute purchasing opportunities. Some stores, including Smyths, have also prepared for the launch by promising a limited amount of stock available for walk-in customers. The ongoing chaos surrounding console releases, typically characterized by significant hype and long waiting times, has become a usual trend in the gaming industry. Previous Nintendo consoles, such as the Wii, and Sony's PlayStation 5, also encountered similar stock challenges, resulting in customers joining queues or racing to secure pre-orders. This trend indicates a persistent struggle for marketing and supply strategies that both companies must navigate in anticipation of consumer demand and satisfaction.

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