Aug 23, 2024, 11:57 AM
Aug 23, 2024, 11:57 AM

Guernsey Reviews Aurigny Airline Delays

Highlights
  • The Guernsey government launches a review of Aurigny airline disruption.
  • Period of delays reported as the airline undergoes fleet changes.
  • Steps taken to address the disruptions and improve services.
Story

The Guernsey government has announced an independent review of Aurigny Airlines in response to significant flight disruptions that have raised concerns among island residents. Peter Roffey, President of the States’ Trading Supervisory Board (STSB), acknowledged that Aurigny's recent performance has not met the expectations of the community. The STSB, which oversees Aurigny on behalf of the States of Guernsey, is particularly focused on assessing the airline's fleet and its ability to maintain essential air connectivity for the island. Aurigny is currently undergoing a fleet transition, which includes the recent sale of its only jet. Roffey noted that while the airline's board approved these changes, the effectiveness of the transition plan is now in question. He emphasized the need to evaluate how well-equipped Aurigny will be in the future to provide reliable service, especially given the recent disruptions that have drawn public criticism regarding customer service and operational resilience. The timing of the review will depend on the appointment of an expert to conduct the assessment. The STSB aims to understand the reasons behind the decline in service quality during the fleet transition and to ensure that the airline can meet the expectations of Guernsey's residents. An Aurigny spokesperson expressed the airline's commitment to providing dependable air links for islanders and visitors, highlighting the importance of the independent review. Aurigny has faced financial challenges since its acquisition by the government in 2003, with taxpayers previously voting to write off significant debts and recapitalize the airline.

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