Capco teams up with OpenAI to revolutionize financial services
- Capco announced a collaboration with OpenAI to utilize advanced AI technologies in financial services.
- The initiative aims to improve efficiency and innovation in client service through GenAI tools.
- This partnership is set to significantly impact the financial services sector and enhance consulting practices.
In London, on March 14, 2025, Capco, a global management and technology consultancy, announced a partnership with OpenAI, a renowned AI research and deployment firm. This collaboration aims to leverage cutting-edge AI technologies, including ChatGPT and other advanced models, to enhance the effectiveness and efficiency of financial services institutions worldwide. Capco is integrating OpenAI's innovations into its operations, specifically focusing on transforming financial consulting through the application of GenAI tools. This initiative is part of Capco's broader strategy to position itself as a leader in adopting AI technologies and enhancing client service delivery within the financial services sector. The expertise of Capco in financial regulations and complexities will help ensure the secure and effective utilization of GenAI solutions. Capco's CEO, Annie-Marie Rowland, emphasized that GenAI technology has the potential to significantly change both consulting value delivery and client operation processes. It is an unprecedented opportunity for consultancy firms to improve service speed and quality, leading to transformative results for clients by aligning AI tools with their business strategies. With the rollout of ChatGPT Enterprise across its teams, Capco aims to equip its workforce with powerful technologies that can help clients react to evolving market trends promptly. Nicolai Skabo, OpenAI's EMEA Head of Sales, acknowledged the tangible impact that AI is already making in Capco's operations and expressed optimism regarding the continued rollout of ChatGPT Enterprise across the organization. This collaboration is anticipated to further enhance productivity, streamline operations, and fast-track the development of innovative solutions designed specifically for client needs. Overall, this partnership signifies a notable step towards the integration of AI within financial services, promising substantial changes for the industry.