Oct 1, 2025, 4:06 PM
Oct 1, 2025, 4:06 PM

Starbucks closes 34 coffee shops as restructuring continues

Highlights
  • Starbucks is closing multiple coffee shop locations in New York City as part of a nationwide restructuring plan.
  • 34 locations across the city's five boroughs are affected due to declining sales and inability to maintain expected service levels.
  • The closures illustrate Starbucks' ongoing adjustments to improve financial performance amid market challenges.
Story

In the United States, Starbucks has announced significant changes within its operations as part of a restructuring initiative aimed at improving financial performance. The decision comes in response to reported declines in sales over recent years, prompting the Seattle-based coffee company to conduct a thorough review of its business setups. This review has led to the identification of locations that are underperforming, resulting in the closure of 34 stores across New York City’s bustling boroughs, including notable areas in Manhattan, Brooklyn, and Queens. Starbucks CEO Brian Niccol, in a memo, outlined the reasons behind these closures. He emphasized that certain coffeehouses lacked the necessary environment to meet the expectations of customers and partners, or did not present a viable path to achieving financial success. This restructuring is also tied to a broader national effort by Starbucks to downsize its footprint in North America, which includes a plan involving layoffs of approximately 900 employees. Approximately 1% of total locations in North America are expected to be closed as Starbucks seeks to streamline its operations and enhance profitability. These closures will include high-traffic corners in Manhattan, such as on 34th Street and University Place, as well as various outlets in Brooklyn and Queens. The decision is part of a larger strategy to not only address sales struggles but also to ensure the company can provide a consistently high-quality experience for its customers. Niccol stresses that while progress has been made, there remains much work to be done to create a stronger, more resilient Starbucks. The company acknowledges the potential inconvenience these closures may cause its loyal customer base, particularly in a city known for its vibrant coffee culture. This restructuring plan marks a significant moment for Starbucks as it navigates changing consumer behaviors and economic challenges. The implications of these closures are expected to resonate throughout the community, not only affecting employees but also customers who frequented these locations for their daily caffeine fix. As Starbucks reassesses its presence in competitive markets, it indicates a shift in strategy that could redefine the company's approach to retail locations across the nation.

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