Nov 30, 2024, 12:01 AM
Nov 30, 2024, 12:01 AM

WhatsApp launches QR code feature for easy channel access

Highlights
  • WhatsApp has rolled out a new feature in its beta update allowing users to view and follow channels via QR codes.
  • This feature enables easy sharing and discovery of channels and is initially available to select beta testers.
  • Businesses can leverage this functionality to boost customer engagement and disseminate information about their channels.
Story

In late November 2024, WhatsApp introduced a new update for its beta users on iOS, version 24.24.10.76, facilitating channel discovery through QR codes. This update, also available to certain Android users in previous iterations, allows users to view and follow channels simply by scanning a QR code. The initiative aims to enhance the user experience by enabling instant connectivity to channels without needing complex navigation. The feature is expected to roll out gradually to an increasing number of beta testers over the coming days. Alongside improving user engagement, businesses could benefit significantly from this feature. By promoting their QR codes in physical outlets and through marketing materials, companies can draw potential customers to their channels and keep them informed about updates, promotions, and events. This development aligns with WhatsApp's ongoing efforts to innovate and maintain user engagement across its platforms, catering not only to individual users but also targeting business needs. Integration of such features is anticipated to further solidify WhatsApp's position in the competitive messaging application market, as it enhances the platform's utility for both casual and commercial users seeking to maximize their outreach and customer interactions.

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