Feb 6, 2025, 9:30 PM
Feb 6, 2025, 9:30 PM

Nebraska state government services disrupted by major computer outage

Highlights
  • A systemwide outage of state government computers occurred, affecting key services in Nebraska.
  • The outage led to the adjournment of the Legislature and disruptions in various departments, including those for driver's licensing.
  • Authorities are investigating the root cause of the outage and its implications for state government operations.
Story

In Nebraska, a major systemwide computer outage disrupted various state government services on Thursday. The incident affected essential operations, including those of the Legislature and the Department of Motor Vehicles, causing a temporary halt to activities that were scheduled to take place. The outage began early in the day and lasted for several hours, leading to the adjournment of the Legislature shortly after it convened due to the inability to engage in necessary discussions and legislative activities, including a slate of bills that were initially intended for consideration during that session. As the state Office of the Chief Information Officer reported, the outage wasn't limited to just the Legislature; it impacted nearly every state office website, including crucial departments such as Health and Human Services and Transportation. Additionally, the loss of functionality extended to the legislative chamber's lighted board, which displays voting results, effectively impeding the lawmakers' ability to properly manage proceedings. After the initial disruption, the Legislature managed to regroup and hold afternoon committee hearings on proposed legislation. However, the outage raised questions about the stability and security of state government systems. Ezra Effrein, a spokesman for the chief information officer, confirmed an ongoing investigation into the root cause of the issue, though it was unclear if it stemmed from a malicious act or some other technical failure. The situation drew attention to broader concerns regarding the technological infrastructure of government operations and its ability to remain resilient against disruptions. By the afternoon, state websites and communications were restored before 1 p.m. Despite the resolution of immediate issues, the lack of clarity surrounding the cause of the disruption left officials and the public with lingering concerns. Governor Jim Pillen's office, which also experienced a shutdown of its website, did not offer additional details about the circumstances leading up to the incident or its implications for future operations, indicating a need for a comprehensive review of the state's IT systems to prevent similar occurrences in the future.

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