Law firm probes ZoomInfo for possible consumer protection law violations

In the United States, specifically in New York, on January 10, 2025, the law firm Lowey Dannenberg P.C. announced that it is investigating ZoomInfo Technologies. The investigation centers on allegations that the company may have unlawfully accessed personal information contained within users' electronic communications. ZoomInfo Technologies, which is headquartered in Vancouver, Washington, is identified as a Delaware corporation. The firm is assessing claims that the company intentionally intercepted private communications without user consent, potentially breaching consumer protection statutes. Moreover, the inquiry also examines whether ZoomInfo misrepresented its practices associated with its 'ZoomInfo Lite' program. This program, formerly known as 'Community Edition,' purportedly ensures that user emails are not accessed in a manner that would compromise their contents. Nonetheless, allegations suggest that ZoomInfo may have engaged in practices contrary to these assurances, including unauthorized access, use, and disclosure of personal information. Officials from Lowey Dannenberg pointed out that there are concerns regarding ZoomInfo selling or disseminating users' personal data to third parties, encompassing marketers, recruiters, and advertisers, with a focus on business-related information instead of personal communications. If these allegations are confirmed, it could have significant implications for the company's operational practices and its consumer trust. As the investigation proceeds, Lowey Dannenberg is eager to hear from residents in California who have concerns or experiences relevant to this case. The potential legal ramifications could encompass lawsuits for violations of privacy laws and regulations, raising the stakes for both the firm and affected users. Overall, this situation underlines increasing scrutiny on technology firms and their roles in handling consumers' private information, ushering in a broader conversation about data privacy rights in digital communication.