Bristol patient transport firm SVL Healthcare ceases operations abruptly

SVL Healthcare Services, a patient transport company, abruptly ceased operations on August 27, 2023, after notifying the integrated care board for Bristol, North Somerset, and South Gloucestershire of its decision to enter administration. This sudden closure has raised concerns among former employees, particularly regarding the impact on patients who rely on these services for medical appointments. Georgia Taylor, a former ambulance care assistant, expressed worries about delays in essential medical scans and appointments for patients who have been waiting for years. The integrated care board has assured the public that interim arrangements have been implemented to maintain non-emergency patient transport services. They are confident that these measures will meet current demand while they seek long-term solutions. The Bristol Ambulance service has stepped in to provide temporary support, receiving praise from former SVL staff for their efforts during this challenging time. Despite the transition to interim arrangements, former employees have reported a lack of communication from SVL Healthcare, leaving them uncertain about their future. Many staff members received an abrupt email informing them of the company's decision, leading to immediate job loss without prior warning. This has added to the anxiety surrounding patient care and the operational stability of transport services in the region. The care board has encouraged patients who can travel with friends or family to do so, in order to prioritize those with the greatest need for transport services. As the situation develops, the board continues to monitor the capacity and effectiveness of the interim arrangements put in place to ensure patient care is not compromised.