Oasis ticket prices spark refund calls after fans overpay in UK
- Fans reported paying inflated prices for Oasis tickets, with some charged as much as £355 for tickets originally priced at £148.50.
- The Competition and Markets Authority has launched an investigation into Ticketmaster's dynamic pricing practices amid concerns over consumer protection.
- Which? has called for refunds, arguing that fans were not properly informed about potential price increases during the ticket purchasing process.
A consumer group, Which?, has called for refunds for fans who were charged excessively high prices for Oasis concert tickets, with some paying up to £355 for tickets that were originally advertised at £148.50. The issue arose during the ticket purchasing process, where fans reported that they were not adequately warned about the potential for price increases due to 'dynamic pricing' until it was too late. This lack of transparency has raised concerns about consumer rights and protection. The Competition and Markets Authority (CMA) has initiated an investigation into Ticketmaster's pricing practices, particularly focusing on whether the use of dynamic pricing violated consumer protection laws. Fans provided evidence, including screenshots, showing that they were presented with one price only to see it change unexpectedly at checkout. This has led to significant frustration among fans who felt misled during the ticket purchasing process. Ticketmaster has stated that it does not set the prices for concerts, attributing this responsibility to the event organizers who determine ticket prices based on market demand. However, Which? argues that the way prices were communicated to fans could constitute a breach of consumer law, as many were unaware of the pricing strategy until they were already committed to the purchase. In light of these events, Oasis has extended their Live '25 tour with additional shows, but the controversy surrounding ticket pricing continues to overshadow the excitement of the concerts. Liam Gallagher expressed his disappointment for fans struggling to secure tickets, highlighting the emotional impact of the ticketing chaos on both fans and the band.