Lloyds and Halifax apps down, customers frustrated over missing payments

In the UK, customers of Lloyds Bank, Halifax, and Bank of Scotland faced significant issues accessing their banking apps on a recent morning. Reports indicated that many users were unable to log in, while others could access their accounts but could not view recent transactions. The problems were highlighted on the website DownDetector, which recorded around 4,000 fault reports for Halifax alone. Customers expressed frustration on social media, with some noting that this was not the first time they had encountered such issues, suggesting a pattern of recurring problems since a recent app update. Lloyds Banking Group acknowledged the situation in a post on X, stating they were working to resolve the issues as quickly as possible. The lack of effective communication regarding these outages has also drawn criticism from users, who feel that the bank should do more to keep them informed about significant events affecting their accounts. Overall, the situation has caused anxiety among customers, raising concerns about the reliability of the banking apps and the bank's responsiveness to technical difficulties.