Apr 28, 2025, 12:00 AM
Apr 28, 2025, 12:00 AM

Starbucks struggles as market share in China crumbles

Highlights
  • Starbucks has experienced a significant revenue decline of about 19% in China since 2021.
  • Competition from local brands like Luckin Coffee, which continues to grow rapidly, is impacting Starbucks' market share.
  • Analysts suggest Starbucks may need to refocus on premium consumers to stabilize its business in China.
Story

In recent years, Starbucks has faced significant challenges in the Chinese market, with its revenue decreasing by approximately 19% since 2021, as reported by Bernstein. Despite expanding its presence by opening thousands of new stores, this strategy has not translated into increased profits. The shift in consumer sentiment, characterized by a growing 'buy China, avoid the U.S.' mentality, has substantially impacted the company's stock performance. As local competitor Luckin Coffee continues to thrive, offering lower prices—often at least 50% less than Starbucks—Chinese consumers remain price-sensitive and are opting for more affordable options. In 2024, local competitor Luckin Coffee launched over 6,000 new stores across China, Hong Kong, and Singapore, bringing its total to 22,340 outlets. In comparison, Starbucks only managed to open about 800 new locations, raising concerns that many of these shops are situated in smaller-tier cities that are not yielding expected returns. Industry analysts argue that this expansion strategy might not be effective for stabilizing the brand's financial performance. Instead, experts suggest that Starbucks should focus on targeting the premium consumer market, as its attempts to attract a broad base of customers have been less successful. Furthermore, the company has seen its market share decline from a peak of 42% in 2017 to just 14% in 2024. This sharp decrease raises questions about Starbucks' future in the region, especially as economic uncertainties persist. Investors are particularly attentive to how new CEO Brian Niccol will address these issues and whether his turnaround efforts in the U.S. market will yield positive results. Industry leader Jim Cramer has expressed support for Niccol's initiatives but acknowledges the potential risks tied to China's economic instability. Ultimately, abandoning the Chinese market altogether would represent a drastic shift for Starbucks, which began its operations there in 1999 with ambitious plans. The evolving landscape and changing consumer preferences necessitate a thorough reevaluation of Starbucks' strategy in China. If it does not reclaim its premium status and focus on a more targeted audience, the company could risk losing its foothold in one of the largest consumer markets in the world.

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