Sep 16, 2025, 12:00 AM
Sep 16, 2025, 12:00 AM

United Airlines improves operations at Newark Airport

Highlights
  • United Airlines successfully navigated operational challenges caused by air traffic control and construction issues at Newark Liberty International Airport.
  • The FAA implemented measures to limit the number of flights allowed to ease congestion and improve communication capabilities.
  • Record on-time flight performance this summer showcases United Airlines' significant turnaround at Newark, sparking future plans for expansion and hiring.
Story

In the United States, United Airlines has undergone a significant operational turnaround at Newark Liberty International Airport due to previous challenges with air traffic control issues and construction. Earlier this year, these problems resulted in thousands of flight cancellations, necessitating a comprehensive review of operations. United's CEO Scott Kirby proclaimed the airport is now performing better than ever as preparations were made ahead of a major event at the facility. The Federal Aviation Administration had struggled with staffing, having only 24 certified controllers and experiencing significant communication outages that stressed operations during peak times. In response to these challenges, the FAA implemented new measures to enhance airport efficiency, including limiting the number of flights allowed to operate into Newark. This reduction in incoming flights has reportedly improved conditions at the airport, allowing for better management of both air traffic controller workloads and runway congestion. By May, the number of flights flying into Newark was decreased by about 25%, with future plans to limit arrivals to 72 per hour in the upcoming summer months. The situation has seen a positive progression after construction temporarily hampered operations, with runway construction wrapping up on June 2, and vital communication improvements being made. Installation of two new fiber optic cables linking Newark with radar and communication equipment in New York is anticipated to enhance reliability even further. The operational improvements meant that an unprecedented six million passengers flew on time with United through Newark this summer, marking the highest in the airline's history. Despite initial losses in bookings, the airline gradually reclaimed its position, ultimately celebrating its best operational summer at Newark. United Airlines reported that it experienced a greater percentage of on-time flights at Newark compared to the historical records of flights from John F. Kennedy International Airport or LaGuardia Airport. Looking forward, plans have been announced for United to introduce additional flights to both international and domestic destinations from Newark, alongside significant hiring aimed at securing 2,500 additional staff members based out of the airport. The ultimate challenge will be managing potential capacity overlaps created by these new flights alongside FAA regulations.

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