Doctor refunded after giving up business class seats for sick passenger
- Dr. Erin Nance and her husband sacrificed their business class seats to help a sick passenger during a flight to Italy.
- Despite initial refusal from American Airlines to refund her ticket, Dr. Nance insisted on being reimbursed.
- Her persistence resulted in a refund and points from the airline, raising questions about support for medical professionals.
On a flight to Italy, Dr. Erin Nance, a physician known on TikTok, volunteered her business class seat to help an elderly passenger who was experiencing a medical emergency. This act required her and her husband to give up their comfortable seats to assist the sick woman, preventing the flight from being diverted. Although the flight crew showed appreciation by providing complimentary food and drinks, the couple found themselves in very uncomfortable seats for the remainder of the flight. Following the incident, Dr. Nance sought a refund for the expensive tickets they sacrificed. American Airlines initially declined her request, citing that the tickets were booked through British Airways. Dr. Nance continued advocating for a fair resolution, insisting on the importance of recognizing medical professionals' contributions during in-flight emergencies. Ultimately, her persistence led to a refund of $2,145.52 for the seats they had given up, along with an offer of airline miles from American Airlines, although this offer did not meet her initial expectations.