May 20, 2025, 12:00 AM
May 17, 2025, 4:59 PM

Clover enhances restaurant operations with Clover Hospitality launch

Highlights
  • Clover launched Clover Hospitality at the 2025 NRA Show to enhance restaurant operations.
  • The new technology includes innovative features like checkless payments and online management tools.
  • This initiative aims to improve guest experiences and operational efficiency amidst rising restaurant costs.
Story

In Chicago on May 17, 2025, Clover, facilitated by its parent company Fiserv, debuted Clover Hospitality at the National Restaurant Association (NRA) Show. This release aims to provide innovative solutions for the hospitality sector, tapping into Clover's extensive experience in serving over 125,000 restaurants. The solution features cutting-edge technology designed to improve both guest experiences and operational efficiency, acknowledging the increasing challenges faced by restaurant owners. With 64% of diners prioritizing experience over pricing, the technology, including checkless payments, offers opportunities to streamline service and enhance profitability amidst rising costs. Clover Hospitality merges advanced hardware with software capabilities, allowing restaurants to manage multiple aspects of their operations, from online presence to customer engagement. The collaboration with BentoBox, acquired by Fiserv in 2021, enriches Clover's offerings by facilitating easier website management, order processing, and marketing initiatives. This integration aims to alleviate the financial burdens many restaurants are facing, especially as operation costs have surged by 26% since 2021. The launch also involved a panel discussion that highlighted the need for technology to enhance the essence of hospitality, focusing on the importance of meaningful human interactions in a tech-driven world. Industry leaders discussed the challenge of balancing operational efficiency with personalization to ensure that restaurants maintain their unique allure in an increasingly digital landscape. As restaurants navigate these financial pressures, Clover's new solution is poised to support their adaptation to changing diner behaviors, helping business owners manage their profitability and elevate their service standards. With the industry's strong focus on experience, Clover Hospitality's features are crucial for restaurants seeking to thrive in a competitive environment.

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