Air India modernizes long-haul flying with technology upgrades

In early 2025, Air India unveiled its upgraded Airbus A350-900 aircraft, enhancing the flying experience for its passengers on international routes to major cities such as London, New York, San Francisco, Frankfurt, and Singapore. The airline introduced significant improvements, including state-of-the-art cabin interiors and advanced inflight entertainment options, which are now available on select flights. Their new entertainment systems feature over 3,000 hours of content, including audio, video, and extensive selections of Indian and international films catering to diverse tastes. Air India made strides to improve passenger comfort with upgraded cabin humidifiers in the Business Class, raising humidity levels to over 20%, a considerable increase from the typical 5%. This feature aims to create a more comfortable environment during long-haul flights, recognizing the challenges posed by dry cabin air. In addition, the airline focused on delivering a more intuitive in-flight experience through updated headsets with noise cancellation technology, along with larger display screens across different classes that enhance viewing pleasure. As the industry continues to evolve, Air India’s efforts reflect a broader trend in aviation emphasizing passenger comfort and modern technology integration. Their distinct upgrades cater to family travelers as well, offering a curated selection of over 100 hours of kids’ programming. This development seeks to engage younger passengers during voyages, making Air India’s flights not only about transportation but also entertainment. The introduction of Wi-Fi onboard is another milestone, enabling passengers to stay connected during flights. While in-flight internet may not provide the same speed as on the ground, it brings a sense of modernity and accessibility that many travelers demand. Besides, the integration of artificial intelligence in airline applications indicates a significant shift toward enhancing customer experience through technology, making it easier for passengers to manage their bookings and travel documentation. Overall, these advancements illustrate Air India's dedication to improving international travel standards and enhancing customer satisfaction.