Mar 28, 2025, 2:17 PM
Mar 28, 2025, 12:00 AM

Amazon disables key privacy features to profit from Alexa devices

Subjective
Highlights
  • Amazon has disabled the option for Alexa users to prevent recordings from being sent to the cloud, affecting privacy settings.
  • Enabling the 'Don't save recordings' feature disables Voice ID, removing personalized user features.
  • The changes reflect Amazon's strategy to enhance profitability amidst significant financial losses on the Alexa project.
Story

In a recent shift concerning its Alexa voice assistant, Amazon has announced disabling significant privacy features for users. This change, part of a broader agenda to reshape the profit model of its Alexa line, will affect how voice recordings are managed. Users in the United States will no longer have the option to prevent recordings from being sent to the cloud. As of this change, all spoken commands, unless deleted by the user, will be stored in the cloud, where they may or may not be erased after processing. The implications of this shift raise critical questions about user data rights and corporate transparency, especially following Amazon's hefty fine by the US Federal Trade Commission for violating children's privacy laws. Moreover, enabling the 'Don't save recordings' feature has consequences; it disables Voice ID, removing access to personalized functions such as user-specific calendar events. Amazon announced that it has sold over 500 million Alexa devices, illustrating the scale of its market. However, between 2017 and 2021, the company reportedly lost over $25 billion on the Alexa project alone, prompting a reevaluation of its operational strategies. As Alexa+ becomes more prevalent, users must navigate the intricate balance between usability and privacy, a dilemma amplified by Amazon's wider business strategy termed as 'platform capitalism.' Those dissatisfied with the current options might seek alternatives that prioritize privacy, signaling a potential shift in consumer behavior away from mainstream voice assistant services.

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