Southwest Airlines appoints Aileen Furlong as new vice president of sales

In an important development for the airline industry, Aileen Furlong has been appointed Vice President Sales at Southwest Airlines. Effective January 6, 2025, Furlong will lead the airline's Southwest Business function, adding her significant experience to the company's Revenue Organization. Her selection comes after a 23-year career at United Airlines, where she held various senior roles and was recognized for her ability to innovate and generate revenue. Furlong was also actively involved in the business travel sector and received accolades such as being named one of the 'Top 50 Women in Travel' by the Global Business Travel Association. Her appointment is particularly timely as Southwest Airlines aims to consolidate its revenue disciplines under a unified leadership to enhance operational efficiency. Andrew Watterson, the Chief Operating Officer at Southwest Airlines, expressed optimism about Furlong's leadership capabilities, emphasizing the positive impact her appointment will have on both the Southwest Business and the broader Revenue Organization. This strategic move reflects Southwest's commitment to not only maintaining its operational excellence but also expanding its leadership team with proven talents. As the airline prepares for future growth, having Aileen Furlong at the helm of sales is expected to strengthen its competitive positioning in the market. Southwest Airlines, recognized for its employee-first culture, aims to continue its legacy of profitability while pursuing innovative strategies to better serve its clients and drive sustainable growth.