Employers struggle with Gen Z's workplace etiquette and professionalism

In recent months, various companies in the United States have noted a significant generational gap in workplace professionalism, particularly regarding Gen Z employees. A survey conducted by Resume Builder highlighted that 58% of hiring managers who interviewed Gen Z candidates felt that these applicants were not dressed appropriately for interviews. Notably, 31% of respondents admitted to preferring older workers, indicating a clear preference rooted in perceived professionalism. The study also revealed strange behavior, with 9% of Gen Z applicants bringing their parents to interviews, suggesting an unusual reliance on parental involvement, which many hiring professionals find concerning. Hiring managers like Whitmore have expressed frustration after facing unexpected demands from Gen Z employees, such as a request for a raise shortly after starting. Over 40% of hiring managers reported that Gen Z candidates often have unrealistic salary expectations, which adds further complexity to the hiring process. Additionally, these candidates tend to initiate discussions about salary much earlier in the interview timeline than previous generations, further showcasing a misalignment with traditional workplace expectations. The disconnect between generations could stem from differences in upbringing and experiences, as many Gen Z employees began their professional journeys in a remote working environment, missing out on standard in-person experiences and etiquette. Experts argue that a lack of familiarity with conventional office behavior has led to misunderstandings and instances of miscommunication, reflected in Gen Z’s casual approach to workplace norms. Despite these challenges, some managers believe that successful adaptation is possible through better communication. Whitmore suggests that similar to cultural fluency, understanding and embracing different workplace norms can lead to improved collaboration. As the workforce evolves, there may be a necessity to rebrand traditional notions of etiquette to better fit the changing landscape of professional interactions.