Microsoft releases emergency update to fix critical Windows 10 issues

In May 2025, Microsoft confirmed a critical emergency update for Windows 10 after numerous users reported problems stemming from a mandatory security update. These issues primarily affected devices with Intel Trusted Execution Technology on 10th generation or later Intel vPro processors. Users experienced complications such as entering BitLocker Recovery screens and facing Blue Screen of Death errors following the installation of the May security update. Microsoft advised those impacted by these issues to consider installing the out-of-band update as a solution. For users who had already attempted to install the May update but became stuck, temporary measures were recommended. Microsoft stated that affected individuals should disable Intel VT for Direct I/O as well as Intel Trusted Execution Technology in BIOS or UEFI settings. This process would necessitate entering the BitLocker recovery key. Once the update KB5061768 was successfully installed, users were advised to restart their systems and re-enable the previously disabled settings. These steps potentially resolve both BitLocker and Blue Screen of Death problems. The company also addressed the concerns of enterprise users, suggesting that consumer devices, which typically do not utilize Intel vPro processors, were less likely to face these issues. Microsoft underlined the importance of understanding the nature of the blue screen errors, often indicating serious problems that compel Windows to shut down or restart to prevent data loss. Specific guidance was provided for addressing these errors, including checks for hardware addition, initiating safe mode, and managing the Device Manager. This update situation highlights an ongoing struggle for Windows 10 users, as Microsoft pushes to upgrade its substantial user base ahead of upcoming deadlines. Users have been warned that, once the necessary updates are installed, the previously mentioned issues should cease, improving system stability. However, support teams are unable to retrieve lost BitLocker recovery keys, emphasizing the importance of preserving this information for users who may need it during these troubleshooting processes.