Dec 15, 2024, 4:05 PM
Dec 15, 2024, 4:05 PM

23andMe's data breach puts your genetic information at risk

Highlights
  • 23andMe is facing a data breach lawsuit and has undergone significant layoffs.
  • Customers can delete their accounts but must download their data beforehand.
  • The complexity of the deletion process leaves many users confused about maintaining their privacy.
Story

In recent months, 23andMe has faced multiple challenges, including a lawsuit related to a data breach and significant layoffs. As a result, former customers have begun to question what options remain for safeguarding their personal genetic data. A spokesperson for the company confirmed that while users can delete their accounts, not all data will be removed immediately, as some data will still be retained by the genotyping lab for anonymity purposes. However, customers who opted out of 23andMe Research will not have their personal information utilized in future projects. Users looking to delete their account are advised to first download the data they wish to keep. This includes their raw genetic data, DNA relatives, and ancestry composition. It is crucial to save this information because once the deletion process is initiated, it is irreversible unless the data was previously downloaded. 23andMe has indicated that while some downloads may be quick, others could take up to 30 days. The deletion process is initiated through the account settings on the 23andMe platform. The user must confirm their identity by verifying their birthdate before the deletion request can be processed. After the confirmation, users will lose access to their accounts entirely, and it is emphasized that without prior downloads, the data will be permanently lost. This complex process has left many customers confused and concerned about the fate of their genetic information. The recent spotlight on data privacy issues, particularly in the wake of high-profile data breaches, has made potential and past customers more vigilant about the handling of their sensitive information. As privacy laws and customer expectations evolve, companies like 23andMe will need to navigate the balance between user trust and operational demands. Customers are encouraged to stay informed and proactive in managing their genetic data to ensure that their privacy is maintained in these turbulent times.

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