KeyBank partners with Zentist for dental revenue management in Cleveland

On September 11, 2024, KeyCorp announced a strategic partnership with Zentist, a cloud-based Insurance Revenue Cycle Management (RCM) software provider, aimed at enhancing financial operations for Dental Support Organizations (DSOs). This collaboration includes a minority investment from KeyBank, which seeks to deliver comprehensive financial solutions tailored to the dental industry. The software offers features such as predeterminations workflows, real-time claim status updates, and customizable RCM analytics dashboards, which are designed to streamline revenue cycles for dental practices. Jon Briggs, Head of KeyBank Commercial Payments and Innovation, emphasized the bank's commitment to supporting DSOs with a full spectrum of payment capabilities and industry-specific financial services. This partnership aligns with Zentist's mission to simplify financial operations for dental groups, ultimately improving their revenue cycles and patient care. Ato Kasymov, CEO of Zentist, expressed enthusiasm about the collaboration, highlighting the potential to reach a broader audience and optimize revenue cycles for dental practices. The partnership is part of KeyBank's ongoing strategy to collaborate with fintech providers that offer innovative solutions to enhance the growth and profitability of dental clients. This relationship marks another step in KeyBank's efforts to innovate within the healthcare sector, demonstrating its dedication to helping clients navigate the complexities of financial management in the dental industry. By leveraging Zentist's technology, KeyBank aims to improve the financial health of dental practices and support their operational efficiency.