Manchester Airport boss defends against worst airport claims
- Chris Woodroofe, managing director of Manchester Airport, defends the airport against Which? report labeling it the UK's worst for the third year.
- He claims 80% of passengers report good experiences and highlights improvements in security wait times.
- Woodroofe emphasizes the airport's expansion plans and commitment to sustainability, aiming for net-zero emissions by 2038.
The managing director of Manchester Airport, Chris Woodroofe, has defended the airport against claims of being the UK's worst, as reported by Which? for the third consecutive year. He argued that the report does not accurately reflect the experiences of passengers, citing that 80% rated their experience as good or excellent. Woodroofe highlighted that during August, 98% of passengers waited less than 50 minutes for security checks, with 75% waiting under five minutes. Woodroofe also addressed comparisons with smaller regional airports, asserting that Manchester offers a broader range of destinations, with 200 direct flights available. He emphasized the ongoing improvements at the airport, particularly the redesign of Terminal 2, which will enhance security processes by allowing passengers to keep laptops in their bags. In light of environmental concerns regarding airport expansion, Woodroofe stated that advancements in technology could lead to a net-zero aviation industry by 2050. He mentioned that Manchester Airport aims to achieve net-zero emissions by 2038, with sustainable aviation fuel already being utilized by current aircraft. The airport is also preparing for future innovations, such as hydrogen-powered aircraft, which are expected to be operational by 2040. Woodroofe's comments reflect a commitment to improving passenger experience while addressing environmental sustainability in the aviation sector.