Dec 2, 2024, 4:55 PM
Dec 2, 2024, 4:55 PM

Asda tests new vending machines for tobacco products

Highlights
  • Asda has introduced a vending machine for tobacco products in its Ashton under Lyne store as part of a trial.
  • The machine allows customers to buy items after asking staff for assistance to complete the transaction.
  • This initiative aims to reduce theft and could extend to other age-restricted products in the future.
Story

In an effort to combat theft and improve customer access to age-restricted items, Asda has initiated a trial for a vending machine specifically designed for tobacco products. The testing phase began at their Ashton under Lyne store in England. This vending machine, referred to as the StrongPoint's Vensafe dispenser, provides customers with the ability to purchase various tobacco products, including cigarettes, vape items, and certain Nicorette products. To buy an item, customers need to ask a staff member for assistance, who will then select the product on a digital screen for dispensing. The introduction of the vending machine comes amid growing concerns over the theft of tobacco products, which have become a significant issue due to their high demand compared to the risk of getting caught. A report from the National Business Crime Centre emphasized that the incentives for stealing tobacco significantly outweigh the possible consequences of theft. The report highlighted that organized crime has been effectively exploiting the perceived low likelihood of detection when it comes to tobacco theft. Asda's initiative is part of a broader trend addressing the rampant issue of shoplifting, particularly targeting age-restricted and high-value items. The StrongPoint system boasts features designed to eliminate theft, including mechanisms that allow tracking of stock changes and door openings. This aspect seeks to protect the interests of retailers by minimizing both internal and external theft, which has plagued many supermarkets across the UK. This venture could also pave the way for future self-service systems for other age-restricted products such as razors, batteries, and painkillers, expanding Asda's offerings while addressing security concerns. The retailer appears to be positioning itself proactively against the backdrop of increasing tobacco taxes and restrictions, which may further fuel the demand for illicit tobacco products. Thus, the vending machine initiative not only responds to existing theft concerns but also anticipates potential changes in consumer behavior regarding tobacco and other regulated goods.

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